Hello and thank you for conducting business with Wintec Industries. We appreciate your patronage and would like to ask you to take a moment to fill in this customer satisfaction survey to let us know how we’ve been doing as a company, and what it is that we can be doing different or better to help your business grow.
 

 

Wintec Industries Customer Satisfaction Survey
Help us to better serve you.


Company Name:   
Customer Code:   

(5= Very Satisfied   3= Neither Satisfied nor Dissatisfied   1= Very Dissatisfied)

1. Sales and Customer Service    
  • Ease of contacting sales representatives
 
  • Ease of conducting business with your representative
 
  • Accuracy in processing your order
 
  • Courtesy and professionalism
 
  • Technical Knowledge
 
Additional Comments;

(5= Very Satisfied   3= Neither Satisfied nor Dissatisfied   1= Very Dissatisfied)

2. Products CPU's Memory Products Peripheral Other
 
 
  • Quality
  •  
     
  • Availability
  •  
     
  • Pricing

  •   Are you purchasing products which Wintec currently does not offer? Yes No

      If yes, please list: ProductManufacturerCurrent Vendor
       
       
       

    (5= Very Satisfied   3= Neither Satisfied nor Dissatisfied   1= Very Dissatisfied)

    3. Shipping and Customer support    
    • Prompt Delivery
     
    • Complete Order
     
    • RMA (return) transactions
     
    (5= Very Satisfied   3= Neither Satisfied nor Dissatisfied   1= Very Dissatisfied)

    4. Credit or A/R Services    
    • Responsiveness
     
    • Effectivness
     
    • Courtesy and professionalism
     

    5. Comments    
    A) Would you prefer to make a purchase through a Wintec e-commerce site? Yes No
    B) Would you recommend Wintec to others? Yes No

      If yes, please specify: Company NamePhone number
       
       
       

      If No, please tell us how we may improve our service:  
     
       

      Thank you for your continued support allowing us to better serve you.