Support
Product Support
FAQs
Downloads & Manuals
Got A Return
Warranty
Recycling Program
Home >   Support  >  FAQs
 
FAQs
Frequently Asked Questions
Back to FAQs
 
How do I transfer pictures from my home computer to the FileMate Joy 15" Frame?
Connect the FileMate Joy 15" frame to its A/C power supply and then connect the micro-USB to USB cable from the frame to your computer. Your computer will recognize the frame as a 'REMOVABLE STORAGE DEVICE' and assign it a drive letter. Depending on the various Windows operating systems, simply copy and paste pictures and/or folders from your computer to the frame. When the process is complete. Please right click on the 'REMOVABLE STORAGE' which is the frame and select, 'Eject' This process safely removes the frame from the computer without causing harm to either unit.

NOTE: Ensure that there are always backup or copies of the pictures available. Wintec Industries cannot guarantee that the use or operation of this product will be error free. We are also not responsible if data becomes non-accessible or corrupted. To protect against accidental data loss, please back up your data frequently on multiple types of storage media.
 
 
 
 
 
Check out our online resources below
 
 
Downloads Where to Buy Support Home
Manuals, Drivers, Firmware, Specsheets Retail and E-tail Locations Find the Support
You Need
 
 
 
   
   
Customer Service 408.856.0614
Technical Support 408.856.0576
 
 

CONTACT US | SITEMAP | JOBS | PRESS | PRIVACY | WEBSITE FEEDBACK Bookmark and Share
COPYRIGHT © 2015 WINTEC INDUSTRIES ALL RIGHTS RESERVED