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FAQs
Frequently Asked Questions
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When I take pictures with my FileMate Clear, the pictures are completely whited-out or grayed-out, what can I do to address this issue?
Please follow the instructions provided in this Microsoft Word file and download the *.zip file here.

We also have a YouTube video that provides step by step instructions: https://www.youtube.com/watch?v=tZ5iPB2W9X4
 
 
 
 
 
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