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Frequently Asked Questions
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How do I transfer pictures/videos/multimedia to the FileMate Clear?
Follow this set of steps if you want to use your USB cable to transfer files:
  1. Tap on Applications folder
  2. Tap on File Manager,
  3. At the top of the tablet, there are the following icons, “Previous" as indicated by an arrow pointing to the left, "Internal Memory", "External SD Card memory", "USB connection", "Pictures", "Movies", "Toolbox", and the last icon allows the following functionalities, “Paste, Delete, Copy, and Move”
  4. If you want to create a new directory then tap on the ( 3 Dot icon next to the volume icons in the icon tray at the bottom of the tablet.) A pop up window will then appear with the following choices: “New Directory, Search, Settings, and Quit”
  5. Tap on “New Directory” to create a new directory. It is not necessary for movies unless you want a private or personal directory, since the tablet has a movie directory already provided for the user.
  6. Tap on the Home icon on the tablet body, once you are done.
  7. Connect your tablet to your laptop/PC via the micro-USB to USB cable.
  8. Turn on the USB storage activation by tapping on it on the screen on the tablet. The Android robot should be orange.
  9. Now it is a simple copy and paste from the files you have on your computer to the folders you want to store them in, on your tablet.
  10. Once you are done, make sure to right click on the tablet in the removable storage screen in your computer's viewing area to safely remove the tablet.
  11. Then unplug the tablet.

Follow these steps if you want to use your SD card to transfer files:
  1. Insert your SD card into your laptop/computer
  2. Transfer the files to the SD card.
  3. Eject the SD card from the computer
  4. Insert the SD card into the tablet with the back of the SD card facing you as you are facing the tablet's screen. The SD card only goes in one way.
  5. Tap on the application folder
  6. Tap on File Manager
  7. Tap on SD card Folder
  8. Access the contents of the SD card.
  9. Tap on the options icon in the upper right hand corner on the tablet’s screen
  10. Select "Copy"
  11. Tap on the file or folders you want to copy
  12. Then go to the folder where you want to deposit the newly copied file(s)
  13. Then tap on "Select"
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