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FAQs
Frequently Asked Questions
Back to Identity Tablet FAQs
 
How do I enable the GPS functionality for the FileMate Identity Tablet?
In order to obtain the GPS functionality of the FileMate Identity Tablet, you need to install a firmware update. This page will guide you through the required steps. Please read ALL the instructions on this page before performing these actions.

  1. Download the firmware update here --Posted 8/27/2012.
  2. Have a SD card available
  3. Click "Firmware Download" on the left of the page and a secondary window will appear to ask for the Serial number of the FileMate Identity Tablet.
  4. The serial number can be located as the picture suggests. The page will refresh. Please click on the firmware download option on the right-hand side of the page.
  5. Save and DO NOT OPEN the file.
  6. Copy and paste the downloaded firmware file onto the SD card.
  7. Eject the SD card from your computer and/or laptop by right-clicking on the SD card, and selecting 'eject'
  8. Turn on the tablet
  9. Insert the SD card into the tablet.
  10. When you are ready, please get into "Settings"
  11. Tap on, "Privacy"
  12. Tap on "Terminal Initialization"
  13. Tap on "Initialization"
  14. Tap on "Start Initialization"
  15. The tablet will reboot
  16. The tablet will notify you that there is an upgrade in progress. If this does not occur then the firmware download was not completed and you will have to start over from step 1.
  17. After rebooting, the tablet will become available
  18. You will have to input your WiFi and Gmail account information again { Note, The GPS functionality will not work unless there is a Wi-Fi signal }
  19. Make sure to Tap on 'Settings"
  20. Tap on "Location and Security"
  21. Tap on "Use GPS Satellites"
  22. Tap on the Navigation Icon in the applications folder
  23. Agree to the terms and conditions set forth by Google, in order to use the GPS on the Identity Tablet.
  24. Enter a destination, either verbally or typed.
  25. Please allow for some time after you have entered the destination--approximately 10 to 15 minutes. Once you hear the voice directions, the GPS is ready to use even outside of the Wi-Fi network.
 
 
 
 
 
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