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FAQs
Frequently Asked Questions
Back to Identity Tablet FAQs
 
My tablet was charging overnight and now it won't come on, what should I do?
It is likely that your tablet has been overcharged. Please do not charge it for at least 8 hours. At which point, you may need to do a reset. The reset button is located in the SD Card flap at the top of the tablet. Peel back the flap, and the pinhole is located all the way to the left, inside. Please poke the pinhole with a paperclip, or the like, and the tablet should vibrate and come back on. If it does not come back on, you may need to wait additional time. We recommend only charging this tablet for 5 hours if it is completely drained. Do Not Charge this tablet overnight.
 
 
 
 
 
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